FAQs!
Why Chloe & Belle!?
Everything is handmade for you, by me (Chloe!) with all-day comfort and quality in mind! When you buy from my business, you directly support a human being and her family - and that in itself is pretty magical! 🥹✨
What makes your ears more comfortable than others!?
I use the highest quality bands I can find - not too tight, not too flimsy! All standard ear bands will come lightly lined to hopefully alleviate irritation behind the ears and pressure around the temples.
Mini Minnie ears come on soft, stretchy 5/8” elastic headbands in 2 circumference sizes for the most comfortable fit for your little!
These ears DO NOT fit like park-purchased ears! I hear often that my ears are comfy enough to wear all day, and that many people forget they’re even wearing them!
When will my ears ship!?
All ears are made-to-order!
Ready-to-ship ears are rush-made and will ship around 2-5 BUSINESS days!
Preorder ears ship around 4-weeks!
If ready-to-ship and preorder items are purchased together, your entire order will ship as a preorder.
Please note that all ears are handmade with care! I work hard to ship every order as quickly as possible. Shipping timeframes are estimates; preorder items may go out a few days before or after that 4-week mark depending on order volume.
If your trip is coming up within the next month or so, I highly recommend choosing ready-to-ship ears so you don’t have to stress about timing or delivery!
What is your order cancelation policy?
FOR READY-TO-SHIP ITEMS: Cancellations must be made within 24 hours of purchase. I begin preparing your ears right away!
FOR PREORDER ITEMS: Cancellations are accepted within 2 weeks of purchase. After 2 weeks, production has begun and time and materials have already gone into creating your ears!
Thank you so much for understanding!
What is your return and exchange policy?
Returns and exchanges are not typically accepted due to the nature of your item, but please contact me if you have any quality concerns with your order within 2 days of your posted delivery date. After 2 days, you are responsible for any damage or wear-and-tear to your ears.
If your request to return or exchange is accepted, you are responsible for the cost of shipping. Once your order is in my possession, you will be sent the refund.
What size ears should I order!?
Standard minnies come on a hard band. I suggest this size for ages 6+ thru adults!
Mini minnies come in 2 sizes on soft, soon to be with optional adjusters, on stretchy bands!
Standard ears on elastic bands made upon request- send me a dm!
Do you make customs!?
ABSOLUTELY! 💖
prices vary! please send me a dm and we can start the process of making your dream ears!